Free delivery on UK orders - All products on our website are in stock, ready for immediate dispatch and delivered within 72 hours unless otherwise stated.
Express delivery is available but an additional charge may apply. For UK orders placed before 16.00 GMT this is a next working day service.
UK orders qualify for FREE standard carriage (Tracked48 - a fully tracked delivery service provided by Royal Mail).
UK orders over £125 qualify for FREE express delivery, provided by DPD. If an order is less than £125 then Express delivery is available at a cost of £1.95. Infrequently and only to certain postcode regions we may ship express delivery orders by Royal Mail Special Delivery.
International shipping costs and duties will be calculated at checkout. More info can be viewed here.
Orders placed before 16.00 GMT on a working day will be processed and shipped the same day providing that payment has cleared and been accepted.
Orders placed after this 16.00 GMT deadline will be despatched on the next working day.
Orders placed on weekends or bank holidays will be despatched on the next working day.
For more information on our international shipping options please click here.
If you receive an email from us informing you that your order has been despatched, parcel tracking information from the courier will follow soon after.
If you have not received a confirmed order within 5 working days, please contact firstname.lastname@example.org with your order number and we will endeavour to resolve any problems as soon as possible. The longer a problematic parcel is left undelivered, the less likely it is to be resolved.